Ever get the message, “iTunes has detected a problem with your audio configuration. Audio/Video playback may not operate properly.”?
Here’s one possible fix.
- Go to start -> run. If your keyboard has a ‘windows key’, which looks like the windows icon and is often located next to ctrl/alt, you can get away with pressing (and holding) this key, and tapping the ‘r’ key. I use this shortcut almost every day. On that note, windows-key+e I use even more- try it.
- type ’services.msc’, without the single quotes. This opens a list of the various services running on your computer.
- Make sure iTunes is closed.
- Locate “Windows Audio,” and see if it’s running. If it is, the status will show ‘Started’.
- No? Well guess what, iTunes needs this to be running in order to communicate with your audio device. Start it. There’s a link to start it along the leftmost column. Once it’s started, find a blank area within the services window, right click and hit refresh. Or just tap F5. Has the service died? If not, skip to step 7.
- The service died, didn’t it? Look for a ‘Windows Management Instrumentation’ service. This needs to be running for Windows Audio to be running, even though it’s not listed in the dependancies. Fire it up, then fire up Windows Audio.
- Fire up iTunes, and enjoy.
Originally posted 2009-03-19 18:23:30.
#1 by Joie on April 17, 2010 - 10:17 pm
INCREDIBLE. Thanks a million. /j
#2 by Bill Anderson on April 22, 2010 - 4:11 pm
Fantastic – tried all the other options on Google for the past few weeks and it worked first time with your suggestion – you are a star!!
#3 by Anonymous on April 25, 2010 - 4:36 pm
you are a god
#4 by Kenz on April 27, 2010 - 12:04 pm
Thanks, Harv – solved my prob in about two seconds!
#5 by Anonymous on July 9, 2010 - 11:10 am
Yeah that didnt work damn it!
#6 by nikki on May 3, 2010 - 2:25 am
It didn’t work for me, it was already started
#7 by ssss on May 3, 2010 - 8:40 am
Thanks it worked!!
#8 by sceezone on May 7, 2010 - 5:11 pm
GENIUS!! What causes a problem like this?
#9 by andy on May 22, 2010 - 5:28 am
cheers mate! saved my ass
#10 by Crystal on June 1, 2010 - 4:42 am
Excellent! great tips thanks it worked straight away!
#11 by Anonymous on June 1, 2010 - 5:58 am
THANK YOU SO SO SO MUCH
#12 by SmokeBudddha on June 5, 2010 - 5:27 am
Thanks bro!! Worked like a charm
#13 by lissame on June 24, 2010 - 11:49 am
Thanks bunches!
#14 by philip on June 25, 2010 - 1:17 am
and if its already started?
#15 by Harv on June 25, 2010 - 10:02 am
Then your problem is elsewhere. You could try restarting the service, and restarting your computer. You also will want to validate that your sound card is indeed working and the drivers are installed properly.
#16 by Dianna on June 29, 2010 - 4:55 pm
Is anyone can help me with this? I keep receiving invoice from iTunes everytime my son(10 years old) plays with my iPhone, sometime it’s in huge amount. Two days ago, I got a bill again, but my son didn’t have a chance to touch my phone this time.
Two things I want to do:
1. to disable the downloading from my iPhone;
2. to make a complaint to iTunes,
I tried both, and I found that My iTunes(Account Info) was disabled, then why downloading still allowed? There is no password required to purchase or download.
Try to report a issue, there is no way! I followed the instrustion, but they bring u circle around, can get anywhere. I am very frustrated. Anyone can help? Thanks.
#17 by Harv on June 29, 2010 - 5:28 pm
Hi Dianna,
please contact Apple. They are not responsible for any charges you’ve incurred so far, even if it was not on purpose.
They will however help you set up your phone(s) to ensure your son cannot access the internet and drive up your data charges.
Please see http://www.apple.com/support/contact/phone_contacts.html for a list of support numbers.
Good luck.
#18 by Dianna on June 29, 2010 - 7:35 pm
Hi Harv,
Thank you very much for your quick response. I will try to contact the Apple then. Thanks again and wish you well. Dianna
#19 by jason on July 7, 2010 - 6:00 pm
i have turned all of the recommended things to start but for some reason they keep returning to stop after a while …… any ideas ?
#20 by Chris on July 11, 2010 - 3:38 am
Fantastic….. works like a dream!
#21 by tiarea on July 13, 2010 - 11:08 am
outstanding THANXXXXXXXXX aloadzzzzzzzzzzzzzzzzzzzzzzzzzzz
#22 by Jane Carter on July 14, 2010 - 11:30 am
I got lost at step 5 about the blank are and all that, someone help?
#23 by matt on July 14, 2010 - 11:59 am
right click on the list and from the dropdown perss refresh
#24 by billymac on July 17, 2010 - 4:52 am
Tried W. Audio and Man. both started so I am still stuck.
Also Win. media player and Itunes have no audio output, everything else ok, video for example.
#25 by Rachex on July 18, 2010 - 4:33 pm
thankyou! i thought i was gonna have to take my computer to th shop to get fixed haha thankyou sooo much!
#26 by LizzyT on July 20, 2010 - 7:18 pm
Do you have any suggestions if it says “started”?
#27 by Anonymous on July 21, 2010 - 6:38 pm
Thank you so much! couldnt have done it without your help.
#28 by Pablo Antonio Ritorto on July 22, 2010 - 12:30 am
Please help i get message i tunes has detected a problem with audio configuration audio/video playback may not operate properly i have looked and practised your method of hopeful repair and nothing works i have tried everything i spoke to a computer tech he said it could cost up to $135 please help there has to be a way i miss my i tunes badly i do not know how it even happened from pablo
#29 by Anonymous on July 22, 2010 - 2:55 pm
awesome resolved in 2 mins. thanks
#30 by Pablo Antonio Ritorto on July 23, 2010 - 12:29 am
The message above about configuration does not work i have tried everything does anyone know how to install a brand new audio device suitable for windows xp that is compatible with i tunes this is a huge problem tech wants alot to fix please reply
#31 by Joanne Price on July 27, 2010 - 7:07 am
Thank you so much!!!
#32 by Anonymous on July 30, 2010 - 11:19 pm
Thank you, thank you, and thank you
#33 by Pablo Antonio Ritorto on July 31, 2010 - 10:44 pm
please do not keep sending me the problem solve for i tunes detects a problem with your Audio configuration audio/videoplayback may not operate properly the information that i have been sent does not work does anyone know how to manually install an audio device into the sound control when i go to sounds and devices where sound is it simply says no audio device this is hopeless thanks
#34 by eugene david on August 1, 2010 - 5:38 am
cannot get ny audio sound from pc
#35 by boghad01 on August 8, 2010 - 11:55 am
you are GOD thanks so much
#36 by empress on August 10, 2010 - 2:52 pm
Thank you verrrrrrrryyyyyy much…lol..you saved a laptop…i was ready to donate it and purchase another…i cant function without music…..Thank GOD for your smarts …..MUAH….
#37 by Pablo Antonio Ritorto on August 11, 2010 - 1:00 am
please do not send any more messages
#38 by Scott on August 12, 2010 - 11:07 am
I have tried the suggestion above and I still get the notice that there is a problem with the audio configuration. I have also tried a system restore, uninstalling and reinstalling i tunes quick time. Does anyone have any other suggestion?
#39 by Candice on August 14, 2010 - 4:06 pm
who ever you are i love you sooo much right now…
i’ve had that problem off and on for like ever and for some reason certain things i did made it work but this time nothing…until now!
#40 by Matt Y on August 15, 2010 - 1:22 pm
Thank you!!!
#41 by Cforse on August 19, 2010 - 11:38 am
Thanks! worked great!
#42 by phil on August 19, 2010 - 11:26 pm
you are GOD
#43 by Luke on August 30, 2010 - 8:59 pm
You need to be moved to the top of the list in the google search!